Privacy Policy

Privacy Policy

Introduction

Welcome to https://oem-repair-procedure-access.collision-talk.com (hereafter referred to as “the Company” or “we”). We are dedicated to maintaining a transparent and secure environment for our users, ensuring their privacy is protected at all times. This Privacy Policy details the practices we employ regarding the collection, storage, and handling of personal data in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA) and California Privacy Rights Act (CPRAA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales Practice Act (UCPA)
  • Connecticut Law on the Collection, Use, and Disclosure of Personal Information (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please be informed that this policy does not extend to external links or third-party platforms, which have their own privacy policies governing data handling practices.

Processing Activities

This Privacy Policy guides your interactions with us when:

  • You register and use our applications or services as an authorized user
  • You visit or navigate any of our websites linked to this policy
  • You subscribe to receive communications from us, including newsletters, emails, phone calls, or text messages (SMS)

Personal Data Collection

We collect various categories of personal data, which include:

  • Account Information: Details related to your user account creation and maintenance.
  • Payment Information: Transaction details required for processing purchases or services.
  • Financial Information: Banking or financial records, if shared during transactions.
  • Purchase Information: Data regarding products or services you acquire from us.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device for analytics and user experience improvement.
  • Location Data: Geographic data collected when you interact with our location-based services.
  • Feedback: Your opinions, comments, and reviews that you choose to share with us.
  • Social Media Information: Content or data shared by you on social media platforms that we may access for marketing purposes (with your consent).
  • Product Information: Details about products you interact with, including preferences and usage patterns.

We collect this data through direct user input, interactions with our services, and the use of automated technologies, such as cookies. Additionally, third parties may provide us with personal data in accordance with their privacy policies.

Cookies

We employ cookies to enhance your experience on our platform and for analytical purposes:

  • Strictly Necessary Cookies: Essential for navigating our site and using its features.
  • Preference Cookies: Remember user preferences, language settings, and customization options.
  • Analytics Cookies: Track website usage, optimize content, and measure performance.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as it is necessary for the purposes collected or as required by law. Once these purposes are fulfilled, we securely delete or anonymize the data to protect your privacy.

Security Measures

The Company has implemented robust security measures to safeguard your personal data:

  • We utilize encryption for secure communication and data storage.
  • Our third-party service providers adhere to strict security protocols.
  • Regular security audits and updates are conducted to ensure ongoing protection.

Children’s Privacy

We do not knowingly collect or solicit personal data from children under the age of 18. If you believe we have collected such information, please contact us, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data, subject to legal exceptions.
  • Restriction: Limiting the use or processing of your data under certain circumstances.
  • Portability: Receiving your personal data in a structured, commonly used format.
  • Objection: Opposing the processing of your data for specific purposes.
  • Non-Discrimination: The right to be free from discriminatory practices when exercising your privacy rights.

To exercise these rights or have any data-related queries, please contact our Data Protection Officer via email at [email protected] or by postal mail at:

[Privacy Team Contact Address]

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any amendments will be posted on this page, and we encourage you to review it periodically for changes.

Contact Information

For any privacy-related inquiries, requests for data access or deletion, or feedback, please reach out to us:

Email: [email protected]

Postal Mail: [Privacy Team Postal Address]

We are committed to addressing your concerns and ensuring a transparent and secure privacy experience.